Support for Apple TV Users

If you encounter a problem with any of our language learning apps you can contact us by email on or by contacting us on FacebookGoogle+ or Twitter.

Experiencing problems?

Please make sure that you are using an up-to-date version of the app. The latest release is available to download from the App Store.

We’ve collected a set of Frequently Asked Questions for tvOS users to help you find a quick answer to your question. Please take a look at these first.

Frequent Questions for Apple TV

What's included within the Apple TV app?

We include 24 cool games across 12 great subjects to help teach kids hundreds of words and phrases for free.

I already own Fun English on my phone or tablet - why are there less games on the Apple TV app?

The games included have been created for ease of use with the Apple TV remote. Some of our games are not suitable to play via the Apple TV remote – however, you can access them by connecting your mobile devices to Apple TV and playing multiplayer games.

How do I play multiplayer games on Apple TV

Follow these steps:

  1. Connect up to 4 mobile devices (iOS or Android) to the same WiFi network as Apple TV.
  2. On one device, select ‘Start Match’
  3. Choose a name and avatar.
  4. Hit ‘invite’ and other devices will be notified.
  5. Other players should then choose a name and avatar each.
  6. Take turns in choosing games and playing!

Report a Problem

If none of the above helped to resolve your issue please contact us by email on or by contacting us on FacebookGoogle+ or Twitter.